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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A popup will open. It offers exhaustive information about all the operations that you can perform on the given page. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive array of how-to videos describing how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you are looking for, have a peek at our comprehensive Frequently Asked Questions section, which contains questions asked by actual persons and offers real solutions. We constantly update our Frequently Asked Questions database with new articles in an attempt to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can get in touch with our great team of client support engineers available 24x7x365 and eager to help you with any question. Each support ticket you submit will be replied to in less than 60 minutes (the average response time being about 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 263953

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com